Help centre / Plans and pricing
Your currency: local currency, naira, dollars and exchange rates
Almost everything on #NotesApp is priced and paid in naira (₦): plans, badges, shop items, sessions, tickets, gifts, the wallet and payouts to your bank. The exception is subscriptions to creators: readers can pay in their own currency (dollars, pounds, euros, shillings, cedis and more), and creators can earn in theirs. See Subscribing and earning in other currencies.
Your country and currency are picked for you: #NotesApp detects the country you're in from your connection (or, failing that, your device's time zone) and picks its currency: naira in Nigeria, cedis in Ghana, shillings in Kenya, rand in South Africa, CFA francs in Senegal and Côte d'Ivoire, pounds in the UK, and so on; anywhere else gets US dollars. You'll see it at the bottom of every page, next to your country's flag. To change it, choose another currency there; choose Automatic to go back to the detected one. Your choice is kept on that device, and the Subscribe window opens in it. You always see the price in that currency before you pay.
Getting paid in your local currency: creators choose the currency their subscriptions pay them in (Rates & payouts → Readers in other currencies). If you haven't chosen yet, the one for your country is suggested. Bookings, gifts, shop items, courses and the wallet still pay out in naira to a Nigerian bank account for now.
Exchange rates: a subscription paid in another currency uses our own rate, shown as the price before you pay. Otherwise #NotesApp doesn't publish a dollar-to-naira (or any other) exchange rate, and Nana can't give a live rate. Rates change through the day, so check your bank, your card provider or a trusted rates site.
Paying with a foreign card: your bank converts the naira amount to your card's currency at its own rate and may add a fee; your statement shows what you were charged. Refunds are made in naira, so the amount back on a foreign card can differ slightly because of the rate.
See Plans and prices for what each plan costs.
Still stuck?
Ask Nana, our AI helper, with the chat button at the bottom of the page, ask the community on our Discord, or contact the team and a person will help.