#NotesApp

Help centre / Getting started

Signing in with a passkey

A passkey lets you sign in with your fingerprint, face, phone screen lock or a security key instead of typing your password. It can't be guessed or phished, and it never leaves your device.

Add one: sign in, open Account settings → Passkeys, give it a name if you like (for example "My phone") and tap Add a passkey. Your phone or computer asks you to confirm with your fingerprint, face or screen lock. You can keep up to 10 passkeys, for example one on your phone and one on your laptop.

Sign in with it: on the sign-in page, tap Sign in with a passkey and confirm on your device. The same works at the team hub's Staff login, and on the app, Notes Life and Naija Exam Prep.

Good to know: a passkey works on the address it was made on and its family: one made on www.naapp.tech also works on app.naapp.tech, life.naapp.tech and prep.naapp.tech, but not on notesapp.name.ng, and the other way round. Your password keeps working. Lost a device? Remove its passkey under Account settings → Passkeys (unless it's your only way to sign in). Deleting your account removes your passkeys too.

Still stuck?

Ask Nana, our AI helper, with the chat button at the bottom of the page, ask the community on our Discord, or contact the team and a person will help.